Your digital partner in Saarland: Tailored web applications & AI automation for SMEs.
We build high-performance web platforms and intelligent AI agents that automate your back-office processes and handle customer enquiries around the clock. Reliable, secure and right from your region.
Empfang · AI Front Desk
Online · responds instantly
Why local?
Short distances, real trust.
A partner from the Greater Region – not an anonymous vendor.
Based in Saarland, we are part of the Saar-Lor-Lux region. That means: fast response times, personal contact on equal terms and a genuine understanding of regional SMEs.On site and in person
Workshops at your company – no long commutes.
A direct line to the expert
No call centre. You talk directly to the developer.
Possible funding
Depending on your project, potentially eligible for programmes like DigitalInvest KMU — we check with you (no guarantee).
Services
Our services for your success
We translate demanding technology into measurable business value.
Modern websites & B2B portals
Fast load times, GDPR-compliant and optimised for local visibility.
E-commerce & digital sales channels
Tailored online shops with secure payments and a well-thought-out checkout.
AI agents & process automation
Intelligent agents qualify leads and automate routine tasks 24/7.
Products
The n3tz product suite
From first customer contact to automated reviews — everything from one source.
KI-Telefon & Chat · 24/7
Empfang
Ihr KI-Agent nimmt jeden Anruf an und chattet live auf Ihrer Website — qualifiziert Anfragen, beantwortet Fragen und bucht Termine. Kein Anruf geht verloren, kein Lead wartet.
Zentrale
DashboardLeads, Gespräche, Analytics und Benachrichtigungen — Ihr Cockpit für alle KI-Produkte.
Terminbuchung
Kalender-SyncKunden buchen online, der Termin landet in Google Calendar oder Microsoft 365. Automatische Bestätigung.
Angebote & e-Rechnung
ZUGFeRDPDF-Angebote und §14-UStG-konforme Rechnungen (ZUGFeRD) direkt aus dem Dashboard erstellen und versenden.
Bewertungsmanagement
ReputationZufriedene Kunden automatisch um Google-Bewertungen bitten — negatives Feedback intern abfangen.
Live-Übernahme
PremiumEin Mitarbeiter übernimmt bei komplexen Fragen live — der Kunde chattet weiter ohne Unterbrechung.
Kundenmanagement
CRMLeads automatisch zu Kunden umwandeln, Kontakthistorie und Kommunikation an einem Ort verwalten.
Pricing
Transparent pricing — no hidden costs
Start small and scale as your business grows.
Standard
KI-Chat + Leads. Monatlich kündbar.
- Empfang (KI-Chat)
- Zentrale (Dashboard)
- 100 Gespräche / Monat
- Lead-Qualifizierung
- Push-Benachrichtigungen
- KI-Telefon
- Terminbuchung
- Live-Chat-Übernahme
Premium
KI-Telefon + Chat + Termine. Das volle Paket.
- Alles aus Standard
- KI-Telefon (24/7 Anrufannahme)
- 500 Gespräche / Monat
- Terminbuchung (Kalender-Sync)
- SMS- & E-Mail-Bestätigung
- Live-Chat-Übernahme
- Anruf-Protokolle & KI-Zusammenfassungen
- Bewertungsmanagement
- Angebote & e-Rechnungen (ZUGFeRD)
- Charts & Reports
- Push-Benachrichtigungen (Echtzeit)
Enterprise
Multi-Standort, unbegrenzte Gespräche, SLA.
- Alles aus Premium
- Unbegrenzte Gespräche
- Multi-Standort (Agent pro Filiale)
- API & Webhooks
- Dedizierter Ansprechpartner & SLA
Alle Preise zzgl. MwSt. Monatlich kündbar. Ein Gespräch = ein Chat-Thread oder Telefonat.
More than a product
Empfang is my flagship — but not all I build.
As a software architect from Saarland I also build custom solutions and websites. Need something of your own? Then we start with your project.
The person behind n3tz
People build trust.
Tarik Ermis – software architect based in Saarland
For over five years I've built AI solutions for corporations — from chatbots and RAG pipelines to multi-agent architectures, alongside enterprise platforms and marketplaces for millions of users. I bring exactly that tech and quality to regional SMEs. With n3tz you get a boutique partner who looks after your project personally.Enterprise AI, which I also build
RAG pipelines and multi-agent systems for corporations (incl. an AI platform handling 10,000+ documents). The very tech that powers Empfang.
Proven at scale and small
Marketplace UIs for millions of users, led teams of up to 10 developers, 10+ years of experience. That quality I bring to SMEs.
A boutique partner, not a large agency
You work directly with the expert from start to finish – no hand-offs.
Engineering quality you can rely on
FAQ
Frequently asked questions
Answers to the most important questions about working with n3tz.
Do you only work with companies in Saarland?
Our focus is the Greater Region Saar-Lor-Lux. Cross-border projects are part of our everyday work.
Are your solutions GDPR-compliant?
Yes. Everything is GDPR-compliant from the ground up – including secure data handling and transparent consent processes.
How does an AI agent work for my business?
It answers enquiries 24/7, qualifies leads and books appointments – tailored precisely to your processes.
Who do I work with during the project?
Directly with the expert. One dedicated contact from the first idea to go-live.
What does a project cost?
Individual – after a free initial consultation you receive a transparent quote. Depending on your project, funding may be available (e.g. DigitalInvest KMU); we cannot guarantee eligibility but are happy to check it with you.
Ready to move your business forward digitally?
Talk to our AI receptionist directly — it captures your request in seconds and books an appointment in no time. Prefer the classic way? Use the contact form.